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Customer ReviewAcer Aspire Go AG15-32P VideoSee Full Review

What's in the box

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AC Adapter

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Customer reviews

4.4 out of 5 stars

230 global ratings

5 star
70%
4 star
17%
3 star
4%
2 star
2%
1 star
7%

How customer reviews and ratings work

Customers say

Customers find this laptop to be a decent upgradeable machine that's easy to set up and offers good value for money. They appreciate its speed and performance, battery life, and find it great for everyday use, with one customer noting it's suitable for business and entertainment operations. The functionality receives mixed feedback - while it works well for daily needs, some customers report issues with the keyboard and mouse not working. The sound quality also gets mixed reviews, with several customers noting low volume levels.

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Laptop qualityValue for moneyEase of setupSpeedBattery lifeUseFunctionalitySound quality

29 customers mention 'Laptop quality'25 positive4 negative

Customers find this laptop to be of excellent quality, describing it as a decent upgradeable machine.

'acer always a great laptop and this is so fast and light, and cheap it cant be beat for a normal laptop that doesnt require gaming'

'Nice low cost no frills laptop. I bought it after my wife's Lenovo 2 in 1 broke at the hinges....'

'Computer is Very Good! Had to get computer Pro to Help set up the parameters.'

'...The quality, speed, ease of setup was amazing. This was a 'until I can get a better' purchase but I think this will serve me for some time!'

22 customers mention 'Value for money'21 positive1 negative

Customers find the laptop offers good value for money.

'Great computer for the price. Many features. Got it for a small business.'

'Very good laptop for the price. Good communication...fast shipping.'

'Well designed , good price, and the size is right . I bought An ACER 4 years ago and it's still going strong ....'

'Nice inexpensive laptop. WiFi chip is not Linux compatible (no driver). Not recommended for Linux.'

14 customers mention 'Ease of setup'12 positive2 negative

Customers find the laptop easy to set up and understand.

'I have not had it long still,very user friendly I have not had no problems with it so far and a nice price'

'This was quick & easy to set up. I have kept it in safe mode with no issues....'

'...I was pleased with the easy setup. So far the speed and performance are great. I am a happy customer.'

'Fine for home user. Minimal usage needed, so this was great. Easy set up. Purchase software and virus protection separate. Great battery life.'

13 customers mention 'Speed'12 positive1 negative

Customers find the laptop's speed and performance great, with one customer noting it runs smoothly and another mentioning it quickly accesses Facebook.

'acer always a great laptop and this is so fast and light, and cheap it cant be beat for a normal laptop that doesnt require gaming'

'This is a speedy laptop and I use it for all my work stuff. Battery runs for hours and the sound is magnificent....'

'...Installing Windows Pro was a bit of a challenge, but now it runs smoothly.'

'...very quik and responsive, well-built, doesn't feel like a cheap Lenovo..'

11 customers mention 'Battery life'8 positive3 negative

Customers are satisfied with the laptop's battery life.

'...No touch screen, no backlit keys but the build seems sturdy, battery life is good and is fast enough for any office work, web browsing or video...'

'...Easy set up. Purchase software and virus protection separate. Great battery life.'

'Battery runs out rather quickly I think why I deducted star- just got it running today as I received today- justifies my needs- email, social media...'

'...Multiple tabs open and zero slowdown. Battery life is great and it charges fairly fast....'

9 customers mention 'Use'8 positive1 negative

Customers find the laptop great for everyday use, with one mentioning it works well for work tasks and another noting it's suitable for both professionals and students.

'...Not for gamers or graphic designers, but great for everyday use, and at 300 bucks... awsome'

'...It set up so fast I was able to get on FB very fast and play my games. I would highly recommend this. Price was awesome!...'

'I like the sound quality. Screen is nice and will be good for when I draw on Krita, stream something, or game. The keyboard is great....'

'...it seemed light enough in the box and I'm sure it will contribute to their success in school. Worth it.'

18 customers mention 'Functionality'12 positive6 negative

Customers report mixed experiences with the laptop's functionality, with some saying it works well for daily needs, while others mention issues with the keyboard and mouse not working properly.

'...The weird thing is the computer seems to work fine, I was able to set it up and set up my email account too....'

'...Called tech support,come to find out my keyboard and mouse didn't work. I spent too much time thinking I was doing something wrong....'

'...This machine works like a charm, especially for the cost. Only this to watch out for: the WiFi 6e adapter isn't supported yet by Linux....'

'Haven’t used much lately but it’s reliable'

10 customers mention 'Sound quality'3 positive7 negative

Customers have mixed opinions about the laptop's sound quality, with some noting that the fan makes very quiet high-pitch noise, while others mention low volume levels.

'...I do think sound could be louder and I have it at max...'

'Just got it. So far seems nice but sound is really low....'

'I like the sound quality. Screen is nice and will be good for when I draw on Krita, stream something, or game. The keyboard is great....'

'...The fan is a tad loud, but honestly for this price, it’s perfect!'

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5.0 out of 5 stars

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Amazon Customer

5 out of 5 stars

Laptop

Keyboard feels great storage is not bag also battery life works fine for me it all depends on how long you are using it the quality is good also come brand new

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Top reviews from the United States

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Greg S.
5.0 out of 5 stars This is a decent upgradeable machine.
Reviewed in the United States on October 20, 2025
Verified Purchase

Contrary to the incompetent online reviews and AI-generated advice on upgradability, both memory and storage are upgradeable - there is SODIMM slot for memory and M.2 slot for SSD. The back panel is metal. The machine emphasizes frugality, yet its specs and performance are decent and suitable for any business or entertainment operations. Though, I do not know about the hardcore gaming, I do not play games, The screen quality is great, the sound is so-so, yet not noticeably worse than in other laptops of this size. Sometimes, the fan makes very quiet high-pitch noise, but I did not find it bothersome. There might have been a different version of the machine in the past, not upgradeable and with a plastic back panel, but this is not what they are selling now. At the price they are selling it for, it is a steal.

One person found this helpful

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Thomas F Estrada
5.0 out of 5 stars Size and set up
Reviewed in the United States on October 11, 2025
Verified Purchase
I just rec' this and I am being toally honest, I have never set up a computer as quick as I did this one. Its very nice and the screen is large . I am 73 and its getting a bit hard to read messages and such with a small screen, so I am so excited about this one. Usally I have to keep ajusting the zoom on my old laptop, but not this one. It set up so fast I was able to get on FB very fast and play my games. I would highly recommend this. Price was awesome! I am a real consumer, not pad for any review. Have a great day everyone.

3 people found this helpful

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Sean
4.0 out of 5 stars Details and Recommendations- A Good, but Slightly Needy Laptop
Reviewed in the United States on November 7, 2025
Verified Purchase
Edit: It charges insanely fast! It takes around 30 mins for it to go from dying to 93% and stays charged for over 5 hours.
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I like the sound quality. Screen is nice and will be good for when I draw on Krita, stream something, or game. The keyboard is great. Not sure how the touch pad is because I only use a wired mouse. It arrived only 2 days after I bought it. I believe this is a great laptop, especially for the price.

This is the first time I've bought a laptop with a USB-c charger instead of the traditional laptop charger. At first I was appalled by the change, but then I realized it's more convenient because you can use any usb-c. I assume it won't charge as fast if it's only via usb-c/without the block but what matters is it *will* charge. Be careful plugging things into it's ports because it's a weirdly snug fit.

I definitely recommend getting a compatible SSD to add. This laptop on it's own has pretty much no storage space. I have Samsung Evo Plus 970 nvme 1tb storage. It is very slow on Windows 11 and updates are long. I got rid of Windows and installed Linux Mint and it works so much better, unsurprisingly.

The delivery box didn't have a Handle With Care/Fragile label and that should change. The retail packaging it came in was snug and sleek. No damage to the packaging- super fresh. Definitely be prepared with scissors and a dash of patience because it is a bit of a challenge to actually open the packaging. It's airtight! Not a complaint, just a fact.

My recommendations:

1.) It's extremely slow on Windows. I recommend installing Linux if you know/can learn how or can have someone else do it. Linux Mint is the most lightweight and beginner friendly Linux distro. This laptop should use something lightweight like Mint.

2.) Get a compatible SSD card because you will need more space for doing anything at all. Again, I use Samsung Evo Plus 970 nvme with 1TB storage. It isn't expensive, at least not expensive when I bought it.

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CT
5.0 out of 5 stars Great laptop!
Reviewed in the United States on October 22, 2025
Verified Purchase
This was quick & easy to set up. I have kept it in safe mode with no issues. I have always used Google Chrome, but can access my Google email & documents with no issue, and web browsing with Microsoft Edge works just fine. I also have no problem with the keyboard. The Performance & Functionality fits my daily needs.

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Brent Harman
5.0 out of 5 stars Superb Lowcost Laptop
Reviewed in the United States on October 18, 2025
Verified Purchase
This is an Intel Core 3 (8 core) machine with 8 GB of fixed RAM and a fixed 128GB boot drive. Doesn't sound that impressive? It also has an M.2 NVMe drive slot (up to 2TB)! The Windows 11 it ships with is in S Mode. You can disable this and unencrypt the drive, which I had to do to dual boot Linux. I installed a 1TB drive, gave 750GB to Linux and the rest as a D: for Windows. This machine works like a charm, especially for the cost. Only this to watch out for: the WiFi 6e adapter isn't supported yet by Linux. Using a cheap WiFi 6 USB adapter for that in Linux. Power is via either of the two USB-C 3.2 ports. Very happy with this purchase!

3 people found this helpful

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Ginny Lynn
1.0 out of 5 stars Nice Computer - Dangerous Charger/Battery
Reviewed in the United States on August 11, 2025
Verified Purchase
I used to like Acer:

I received the laptop a few days ago. I followed the very sparse getting started instructions and plugged the charging cord into the Aspire GO 15 laptop and then into the wall socket. Immediately, upon plugging in, sparks and FIRE shot out of the electrical socket I plugged it into & in the other sockets in the same room. VERY DANGEROUS!! I immediately unplugged it from the wall.

The weird thing is the computer seems to work fine, I was able to set it up and set up my email account too. It seems that it was already fully charged when it arrived?? But, I'm pretty sure the fire and sparks caused damage to my electrical wiring. I'm afraid to use the electrical socket now, as it might cause a fire in the wall, if the wiring encasing has melted.

I filled out the refund or return online form here at Amazon... two days in a row. But, they are silent. The form says I need to erase any personal information before sending the computer back. But, I don't know how long the computer will continue working without being charged and no one has offered to send me a label to send it back. I've heard absolutely nothing from Amazon or Acer.

So, I am inclined to just report this very dangerous product to the "Consumer Protective Safety Commission". It could have very easily caused a fire or injured someone who was too near the socket. I believe the battery and charger is from Thailand and they got it from China. China has recently had some of their battery chargers recalled. This one should be recalled too... in my opinion.

42 people found this helpful

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James P.
3.0 out of 5 stars If you are in the UK / Europe read my review before you buy.
Reviewed in the United Kingdom on October 16, 2025
Verified Purchase

This is a U.S. made laptop which while having all you might expect, and I have no complaints re the quality or performance the annoying / frustrating thing is that the keyboard is for the U.S. user and consequently there is no UK Pound key, it,s the $ key also the @ key for UK use is the exclamation mark key. That is when you switch the the UK key format which very frequently just reverts back to the U.S. mode !!!!
I have tried to contact the ACER support service through the contacts provided but these turn out to be in Taiwan who replied in Chinese. Unfortunately since I am only a home use user I only started to find these problems after the Amazon return date . My next move is to contact Which Computer Services and see if they can sort the keyboard problem out for me. Lesson learned !!!

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Veronique Bisson
1.0 out of 5 stars Ordinateur lent
Reviewed in Canada on October 20, 2025
Verified Purchase
L’ordinateur est neuf et pourtant, il est extrêmement lent à ouvrir. En plus, je dois payer les frais de retour pour un ordinateur qui ne fonctionne pas bien. C’est la dernière fois que j’achète un ordinateur sur Amazon.

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Frans Hanepen
1.0 out of 5 stars Retour zending.
Reviewed in the Netherlands on July 31, 2025
Verified Purchase
Niet compleet, retour gezonden.

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